Please select your area of interest to view the associated Policies:

CJC Degree Program Policies

Jazzschool Policies

Concert Ticket Sales and Seating Policies

CONCERT TICKET SALES & SEATING POLICY

TICKET SALES
All ticket sales are final. Refunds or exchanges are not possible.

SEATING POLICY
Performances start promptly at the published time. Doors open 30 minutes  prior to performances. Seating is “open” and available on a first-come, first-served basis. Please note: an advance sale ticket does NOT guarantee late comers a seat. Late comers may be asked to wait in the lobby until intermission or an appropriate interval to be seated.

Email Policy

Information collected by the mailing list form is used solely for the purpose of notifying you of California Jazz Conservatory events or related information that might interest you. We have no intent to sell or otherwise distribute your e-mail address and/or information to any other entity.

You may “opt out,” or unsubscribe from our newsletters and non-transactional related emails by following the unsubscribe instructions in any email you receive from us or by sending an email to info@cjc.edu. Being removed from our email list does not mean that you will automatically be removed from our regular (physical) mailing list please request so in writing to info@cjc.edu and provide your name and the physical address you would like to have removed.

EGift Policy

• eGifts are available for purchase at cjc.edu/egift for any denomination.
• eGifts are non-refundable.
• The Jazzschool and The California Jazz Conservatory is not responsible for eGifts that are undeliverable or not received due to inaccurate delivery information, including physical and e-mail addresses. This is the responsibility of the purchaser.
• eGift account balance is non-refundable. Any remaining account balance can be applied to future purchases.
• eGifts do not expire.
• eGifts are redeemable towards any concert, workshop or Jazzschool quarterly class.
• If the total amount due is greater then the value of the eGift, the additional balance must be paid with a credit or debit card at time of eGift redemption. Students may contact the CJC for questions or help with their eGift at info@cjc.edu or by calling 510-845-5373

JAZZSCHOOL ENSEMBLE PLACEMENT POLICY

New Jazzschool ensemble students: New students are placed in one (or more) ensembles based on a live audition. To apply for an ensemble please fill out the ensemble application form. Once your application form has been received you will be contacted to schedule an audition.

Students who have previously been enrolled in Jazzschool ensembles: Returning students have the option of continuing in the same ensemble(s) in succeeding quarters without re-auditioning, pending approval from the program and ensemble director. Students who wish to be considered for a different ensemble(s) in a succeeding quarter may be asked to re-audition. Please fill out the ensemble application form. An audition may not be required depending on which ensemble(s) you are applying for.

All ensemble members must re-apply each quarter. An ensemble application must be submitted at least three weeks before the start of each quarter.

Applications received after the published deadline will be considered on an ensemble-available basis.

Note: In the interest of maintaining an optimal learning environment for ensemble members from one quarter to the next, personnel changes may be instituted at the discretion of the ensemble and program director.

JAZZSCHOOL REFUND POLICY

Class and Ensemble tuition includes a $50 non-refundable deposit. Requests to drop must be received in writing within 48 hours of the first class meeting to qualify for a refund; please visit the main office or e-mail drop@cjc.edu to request a refund. Refunds are not possible after the 48-hour drop deadline. $100 per week of Camp and Intensive tuition is non-refundable; the remainder is refundable only until 30 days prior to the start of the program. Tuition for Workshops is non-refundable. No exceptions please! Please note: Refunds may take up to 30 days to process.

TICKET SALES
All ticket sales are final. Refunds or exchanges are not possible.

SEATING POLICY
Performances start promptly at the published time. Doors open 30 minutes  prior to performances. Seating is “open” and available on a first-come, first-served basis.
Please note: an advance sale ticket does NOT guarantee late comers a seat. Late comers may be asked to wait in the lobby until intermission or an appropriate interval to be seated.

Please review the following sections to learn about the CJC Degree Program policies:

• Student Enrollment Agreement
• Cancellations, Withdrawals and Refunds
• Attendance
• Grading
• Leaves of Absence
• Adding, Dropping and Withdrawing from courses
• Challenge Examinations
• Credit for Prior Experiential Learning
• Credit Hour Policies
• Notice Regarding Transferability of credits
• Faculty Advisors
• Student Grievances
• Student Right to Privacy
• Injury Prevention